I lost my credit card yesterday and had a very telling experience on the phone with American Express trying to get it replaced. After I gave them various pieces of information, the customer service ...

IBM's supercomputer Watson is going up against top players of the US television quiz programme Jeopardy! this week, stirring up excitement in the artificial-intelligence community and prompting ...

A bright future awaits computer system Watson now that it has shown it can compete with previous winners of the complicated US quiz A medical robot; a Google-killer; a financial adviser; a tool for ...