Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

For many people, the difference between being assertive and being aggressive is not the behavior itself, but the person doing it. How we feel about that behavior is not always consistent. In many ...

Throughout our lives we will be presented with many difficult situations, ranging from someone being mean to us in school to possibly the loss of a job in adulthood. It seems like every day the world ...

On Monday, I posed the question of which of the 15 "sub-scales" of emotional intelligence (aka EQ) were the most important to sales professionals. According to sales guru Rob Scher, the key scales are ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...

One of my recent coaching clients, whom I’ll call Rodney, was senior director of sales for a medium-sized company. Rodney had a reputation of being a bully. He ordered people around, very rarely ...