Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

WE always are in need of services from government offices and it can be a frustrating experience for citizens who need those to get a great service. Personally, I have suffered the same fate and ...

Exceptional customer service is the holy grail of B2B and B2C businesses, but with limited time and resources, how can businesses reach this goal? One method of improving customer care is improving ...

Restaurants employee a variety of staff members, including hostesses, wait staff, table bussers, bartenders, food preparation professionals and cashiers. To provide a high level of quality customer ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

MALLOW Chamber of Commerce in association with Failte Ireland will run a customer service refresher course in the Hibernian Hotel on Tuesday March 23 from 6.30pm to 9pm. The course is open to staff of ...

THE RWANDA Development Board (RDB) has started a programme to equip the hospitality industry workers with customer care skills as one of the interventions to continue improving customer care in Rwanda ...

Dar es Salaam — LACK of customer care skills has been cited as one of the major bottlenecks facing many local companies to perform well, both locally and internationally. The Director of East Coast ...