U.S. overall customer satisfaction has dropped for three consecutive quarters according to the American Customer Satisfaction Index (ACSI(R) ). As of the second quarter of 2025, the national ACSI ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index was developed at the University of Michigan by a prominent group of scientists under ...

Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for automobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study. All four automakers score 83 out of ...

According to the latest American Customer Satisfaction Index (ACSI) Insurance and Mortgage Lenders Study, customers ...

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...

Buc-ee's dropped in the American Customer Satisfaction Index's convenience store study, falling to fifth place with a satisfaction score of 79. The iconic Texas brand finished tied for third place in ...

Satisfaction is rising dramatically for U.S. health care on both the insurance side and the provider side. Health insurance satisfaction surges 4% to a record-high score of 76 (out of 100), with ...

Tariffs sped up purchases for over one-third of car buyers, as J.D. Power’s 2025 SSI Study shows satisfaction still rising.

LONDON--(BUSINESS WIRE)--Customer satisfaction at the national level grew by 0.2% in the second quarter of 2012, according to a report released today by the National Customer Satisfaction Index ...

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250211643621/en/ ACSI 1994-2024 (Graphic: Business Wire ...