Every year, JD Power conducts a survey to help discern what consumers in the auto market are and aren't happy with.

Premium automakers seem to have the most satisfied customers, but it factors in the car as well as dealership and follow-up ...

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led ...

Consumers who purchase a mattress online spend an average of $984, which is $258 less than those who buy in-store, according ...

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

According to the latest J.D. Power 2025 US Individual Annuity Study, overall client satisfaction with individual annuity ...

Erie Insurance, NJM and Liberty Mutual rank highest in overall customer satisfaction, according to the 2025 J.D. Power U.S.

Aras, a leader in product lifecycle management (PLM) and digital thread solutions, today announced that it has been awarded the 2025 SaaS PLM Customer Satisfaction (CSAT) Award from IDC, a leading ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...

LOS ANGELES--(BUSINESS WIRE)--A new customer satisfaction survey has named Korn Ferry (NYSE:KFY) as the top overall Employee Engagement Service Provider. HRO Today’s “Baker’s Dozen” Customer ...