LONDON and NEW YORK, Sept. 5, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), today announced its Customer-Led Voice Assistant is now available on the ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.

NEW YORK--(BUSINESS WIRE)--Glassbox (TASE:GLBX), a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its new, AI-powered Voice of ...

Conventional one-to-many media — television, radio, movies and most online items — are single voice-communication channels. Even though viewers and listeners are frequently known to offer their candid ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that Travelodge, the UK’s largest independent hotel brand, has implemented ...