Customer relationship management (CRM) software is a business tool used to organize and automate data in a handy all-in-one hub for your team to use. That’s right, you can ditch the file cabinets and ...

Rocket CRM has released a set of enhancements to its marketing automation system within its customer relationship management ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Customer relationship management software (CRM) is usually described in generic terms as a tool overseeing the enterprise’s interactions with customers. While this is basically correct, it fails to ...

Technology Comes Full Circle “Software is eating the world!” ~ Marc Andreessen In 2011, Marc Andreessen, one of the world’s top venture capitalists (and an early investor in companies such as Stripe, ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More When you combine artificial intelligence (AI) with customer ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing ...

Artificial intelligence (AI) is red-hot and for good reason. Coca-Cola is an example of a company that leverages AI to squeeze every drop of insight it can from the customer data it collects. Ever ...