New research shows that a single keystroke shapes perceptions of credibility, likability, and authority—and exposes striking ...

We have already covered the difficult question of how to use emojis in the workplace. Now I will be leading you through an advanced course on whether or not you should use exclamation points. But ...

If there is any feeling to be found in the joyless brick of human knowledge that we call the smartphone, certainly, it lives in our punctuation. On a rainy Monday morning, I found myself thinking, as ...

For my job, I send lots e-mails, and I have to be fast about it. The easiest way to seem friendly and not like a robot is to just throw on some exclamation points. I'm worried it's gotten out of ...

As we gathered punctuation favorites from a range of our favorite writers, novelists, and word-knowledgable people, we ran into a cold, hard fact. Some punctuation marks were hated, perhaps none more ...

Writing an email might seem like common sense—just type out what you want to say and hit send, right? But once your fingers hit the keyboard, things can get a little tricky. It’s not always the words ...

LORD DUNSANY, in his shrewd paper on ‘Decay in the Language’ in the March Atlantic, has effectively reprimanded those modern writers who have forgotten their adjectival niceties. I should like, even ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

Why is Christian Science in our name? Our name is about honesty. The Monitor is owned by The First Church of Christ, Scientist, and we’ve always been transparent about that. The church publishes the ...

It was a query born of laziness. I was editing a business proposal for a company that has an exclamation point at the end of its name, like Yahoo! but it’s not Yahoo! The company name came up multiple ...

Another line by coach Curt Cignetti led to IU football to finishing "with an exclamation point and not a question mark." Why that was important: ...