Inboxes may be full of short notes, but a new study suggests one tiny mark can change how those messages land. Researchers report that exclamation points raise perceptions of warmth and enthusiasm ...

We have already covered the difficult question of how to use emojis in the workplace. Now I will be leading you through an advanced course on whether or not you should use exclamation points. But ...

Exclamation points used to be a rare signal of extreme intensity. Now they're everywhere, from news headlines to business emails and text messages. Thanks to our smartphone-obsessed culture, the ...

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Back when I was in school and learning to write, I was taught that exclamation points should be used sparingly. Unless someone is literally screaming in agony or a war has just ended, adding one makes ...

Are you a "serial exclamation pointer?" You can admit it if you are. (Really! You can!) You're certainly not alone. Plenty of us get trigger-happy when it comes to using exclamation points — ...

Can’t wait to get started!! Thanks!!!It’s making some wonder: Is our professional correspondence becoming a little less professional because of the ubiquitous presence of exclamation points? Jonathan ...

I used to help my mom with her Facebook account. Our weekly tutorials were fraught, ending in either frustration ("No, Lydia, for the last time, you may not poke your father") or metaphysical musings.

If there is any feeling to be found in the joyless brick of human knowledge that we call the smartphone, certainly, it lives in our punctuation. On a rainy Monday morning, I found myself thinking, as ...