Q: I'm often confused on how to shake a woman's hand in business situations. Should I wait until she extends her hand first before offering mine? Should I shake her hand as firmly as I would shake a ...

At one time, the line between labor and leisure was abundantly clear: 9-to-5 was work. Evenings and weekends were for play. In this age of entrepreneurship—a new workplace order in which going to the ...

The handsome chap in the gray business suit, red power tie and dazzling white shirt was struggling valiantly with the spaghetti. “That’s it. Great. Great,” coaxed the director. “Go for it,” urged the ...

What’s the difference between the rising star whose career is picking up speed and his counterpart who can’t seem to get the engine to turn over? Often, the star has mastered the nuances of business ...

In a world of text messages, e-mails and instant messaging, there still is a place for hand-written notes â especially when reaching out to thank those who make it possible for our businesses to ...

Few professionals would admit to making any mistakes when it comes to good manners, but anyone can make an error in etiquette. The holiday season is a period of ...

As a financial advisor, you probably spend a considerable amount of time on the telephone, both prospecting and talking with existing clients. But are you sabotaging those efforts with less than ...