Co-authored by Andrew B. Speer and Matt I. Brown Personality at work matters. We see its impact when one employee reacts with poise when faced with unreasonable customers, whereas another expresses ...

Experienced recruiters know that finding the right employee for a role can often feel like finding a needle in a haystack. Research indicates that up to 78 percent of resumes contain misleading ...

A recent report from the Center for Democracy and Technology (CDT) explores organizations’ use of digitized assessments in the hiring process — underlining the potential negative impact on people with ...

Personality, talent and behavioral assessments are being used more frequently in the hiring process across industries. These assessments provide deeper insights into a candidate’s potential beyond ...

Employers are likely to be more effective at hiring and retention when they customize pre-employment assessments to reflect job realities and company culture and use multiple assessments to evaluate ...

Resumes and interviews only go so far. They rarely tell you how a candidate actually communicates under pressure, solves ...

The modern job market has become a numbers game of staggering proportions. A single posting can attract thousands of applications, forcing employers to rely on automated systems to manage the flood of ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Cloud Range today introduced a cognitive assessment to help security and HR leaders optimize the cybersecurity hiring process and make the right hiring choice. The ...

A performance-based assessment evaluates employees on their output vs. their expected contribution to a business, explains Tsuru Kotaro of the Research Institute of Economy, Trade and Industry. These ...

Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.