Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced that LifePlans, a long-term care insurance service, risk management, and ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft is making the latest version of its hosted CRM offering available worldwide on January 17, three days ahead of "="" of="" its="" crm="" product="" family"="">. Prior releases of Dynamics CRM ...

Microsoft released details of the long-awaited update to its customer relationship management software on Tuesday, adding a slew of new tools and making the system available via the on-demand ...

Microsoft is preparing to launch a new version of its Dynamics CRM (customer relationship management) software that will include improved mobile applications and integrations with Yammer, Skype and ...

Microsoft will launch new releases of its on-premises and online Dynamics CRM 2013 application suites this fall with the iPad support, the company said Tuesday. The release also will offer new ...

Microsoft is wielding LinkedIn against Salesforce in the battle for the CRM market. Starting Tuesday, salespeople will get LinkedIn Sales Navigator data alongside other information in the Dynamics 365 ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. For those of you old enough to remember, Siebel Systems was THE ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...