Kenya Power has urged customers to allow its staff to access their electricity meters and meter boxes, including opening them when necessary, as the company rolls out a new Optical Character ...

ST. JOSEPH COUNTY, Ind. (WSBT) — NIPSCO is planning to conduct manual gas meter readings after automatic system battery failures in older models. Drive-by readings can't be done because the utility is ...

TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

RICHMOND, Va. (WRIC) — More than 40,000 water meters in Richmond could be returning inaccurate readings due to their age, but the Department of Public Utilities (DPU) said if they’re inaccurate, the ...

A campaign to convince the 17,000 New Brunswick households that have refused the installation of a smart meter to change their minds will likely be launched in June, the utility's ongoing rate hearing ...

The eThekwini Municipality has laid bare the types of challenges water and electricity meter readers face, including wasp nests and vicious dogs, which have resulted in estimated billing. The challeng ...

A transition period of three longer-than-usual 40-day billing cycles will mean some residents may see temporarily higher bills.