How to be a better salespersonByrd Bergeron and Steven Gould say travel advisors tend to focus way more on customer service than on selling. This Insight... A legal question about Sabre's NDC ...

I finally have a luggage story to tellAfter five decades of travel, I can formally identify with just what the implications are when your luggage does not... Maintaining your paper trailA travel ...

The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack. BTN CTI Calculator Filter in ...

The Local newsletter is your free, daily guide to life in Colorado. For locals, by locals. Located a block from Main Street in Ouray, the Saloon is a 132-year-old dame that recently received a new ...

Editor’s note: This is part of The Know’s series, Staff Favorites. Each week, we offer our opinions on the best that Colorado has to offer for dining, shopping, entertainment, outdoor activities and ...

Quickly decode business travel management industry terms that may be new—or new to you. BTN CTI Calculator Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of ...