You may have heard the phrase “what gets measured gets managed.” So when we want something done, we slap a metric on it and manage toward that metric. Seems reasonable enough, right? It’s not, though.

As AI continues to influence and reshape enterprise operations, chief information officers (CIOs) and other IT leaders are under increasing pressure to quantify the value AI delivers. But productivity ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Soroosh Khodami discusses why we aren't ready ...

In a small business, productivity is not an abstract concept. It shows up in real ways. Projects either move forward or they stall. Clients either receive responses quickly or they wait. Team members ...

With the rise of AI-generated code, development teams must become smarter about how they conduct code reviews, apply security tests, and automate their testing. Imagine a world where measuring ...

There is a huge problem with trying to increase productivity in functions, processes and in business teams. Measurements of productivity look at the efficiency of a task. The assumption: if companies ...

People analytics or employee metrics are ubiquitous in today’s digital-first, data-driven business environment. The trend isn’t new, but it picked up speed in the past year as a range of challenges, ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

If you’re using software development productivity metrics to evaluate developer performance, then you’re doing it wrong. For best results, tie them to business outcomes. I cringe when development ...