Genesys Cloud reached nearly $2.2 billion ARR in the second quarter, with nearly 35% year-over-year growth Genesys Cloud AI ARR exceeded $250 million, growing nearly 2X the pace of Genesys Cloud ARR ...
What a difference a year makes. At last year’s Genesys Xperience, the common theme among customers was moving to the cloud – and many didn’t even see AI on the horizon. At this year’s Xperience, ...
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