During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...

British Gas customers have been complaining in their droves about problems with their smart meter, with one saying there was "something fishy going on". Another said they had been charged £13 in the ...

Chameleon Technology has just become one of the first to provide a Virtual WAN (VWAN) solution to help resolve the problems ...

While any compensation for dodgy smart meters is good news, Katy Ward believes current reimbursement offers simply don’t measure up. As most of our readers will know, we have long been critics of the ...

Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...

The era of smart meters is here, and the electricity department is rapidly rolling them out to every household. The biggest ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

From disconnected struggling households remotely to a shocking North-South divide, we delve into eight of the biggest blunders surrounding smart meters. It’s fair to say that many of our readers ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. Save article Set as preferred ...