I wasn't sure what forum to best put this, but I figure here's as good as any.<BR><BR>What ticket tracking software do people like for helpdesk/support? the big need is that it needs to be able to ...

MONTREAL -- MagnaTech, a software developer for the travel trade, based here, rolled out TRIP UTM, an "unused ticket manager" that scans for open items and automatically e-mails warnings to the travel ...

Anyone know of or can recommend a ticket tracking system that integrates with an ACD ( http://en.wikipedia.org/wiki/Automatic_call_distributor)? Phone call comes to ...

A pay-as-you-go train ticketing system which will track passengers' journeys via GPS and charge them at the end of the day is to be trialled across England. Instead of buying tickets at the station or ...