Uber drivers surveyed in the U.S. reported being dissatisfied with Uber because of earnings and customer service issues during the pandemic.

Pandemic restrictions are easing, and more people are getting vaccinated and heading out, he said, pumping up demand. In the meantime, many Uber and Lyft drivers have not gone back behind the wheel.

As pandemic safety measures have lifted in the US, ride-hailing drivers risk deactivation for imposing their own mask rules. Nearly two weeks ago, Uber and Lyft removed in-app buttons that allowed ...

Despite the classification of ride-hail drivers as "essential workers" during the early days of the pandemic, last April Uber’s business dropped by 80%.

Uber announced Wednesday it plans to spend an additional $250 million on "boosted incentives and guarantees" to persuade drivers to get back on the road amid a shortage during the COVID-19 pandemic.

Uber and Lyft are throwing millions at drivers to get them back on the road to meet surging demand. But they're still 30% below pre-pandemic levels.

Technology As Uber avoided paying into unemployment, the federal government helped thousands of its drivers weather the pandemic The loans came as Uber and gig economy companies added billions to ...

While some rides go smoothly, some Austin Uber drivers say other rides involve issues such as passengers taking off masks mid-ride and refusing to put them back on.

Uber will now provide paid sick time to drivers who have been diagnosed with COVID-19, ordered to quarantine or self-isolate, or have had their accounts suspended due to the coronavirus pandemic.

Advocates say Uber isn't being honest about drivers' UI options in New York State, a COVID-19 epicenter, where a court also just ruled that Postmates workers get UI, too.