Verizon is getting set to offer its customers unified communications services that can include presence information, instant messaging, videoconferencing and fixed-mobile call handoffs through a Cisco ...

Verizon plans to take support for business clients to new heights beginning in January, when it deploys contact center cloud platform services from inContact. inContact's virtual contact center ...

Tyler Lacoma has spent more than 10 years testing tech and studying the latest web tool to help keep readers current. He's here for you when you need a how-to guide, explainer, review, or list of the ...

Verizon Business has bulked up its Computing-as-a -Service (CaaS) on-demand cloud computing infrastructure on Thursday to further advance its "Everything-as-a-Service" vision. And while CaaS is not ...