The British Gas Energy Trust, a charity funded by British Gas, has today (12 September) reopened applications for grants of up to £1,500 to help customers struggling with their energy bills. But funds ...

British Gas additionally lacked adequate processes for dealing with complaints from micro-businesses. Sarah Harrison of Ofgem said the investigation findings highlighted "basic failures" in British ...

There's been a leak at British Gas - but not of the faulty boiler variety. The energy provider is contacting some of its customers to warn them that their personal information has been exposed ...

Struggling British Gas customers with prepayment meters will receive a £250 free credit to help with bills. The energy company would not tell us specifically who would be getting the payment but said ...

Follow the instructions provided by British Gas to complete your application. If you have questions or need help, you can contact British Gas customer service via phone, email or live chat.