A browser-based JavaScript library to build custom chat interfaces for Amazon Connect. Includes TypeScript support, fully managed WebSocket connections, and simplified API calls with internal AWS SDK ...
Crypto wallet company Ledger SAS confirmed today a data breach to a third-party leaked customer data, including names and ...
CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly.
CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.
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