McDonald’s is set to transform its drive-thru experience in 2026 to reduce errors, reduce employee workloads, and speed up ...

A browser-based JavaScript library to build custom chat interfaces for Amazon Connect. Includes TypeScript support, fully managed WebSocket connections, and simplified API calls with internal AWS SDK ...

The 48-year-old man pleaded guilty to two charges after a woman reported being assaulted when she visited his apartment for ...

Crypto wasn't stolen this time, but data was leaked with the potential to lead to thefts later on.

As we step into a new year, financial services organisations are facing a familiar, if increasingly, complex dilemma: how to ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...