The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but because the work has been shifted, via computers, directly onto the consumer.

Eskom is set to enhance its customer service with a new model that includes mobile 'Hub-on-Wheels' units, community pop-up ...

Posiflex Technology, Inc., a global leader in Point of Sale (POS) systems and Online-to-Offline (O2O) solutions, will present ...

Eskom is rolling out a new customer service model featuring scheduled mobile customer hubs and pop-up service points across ...

The vast majority of Coles supermarkets now have a mix of manned and self-service checkouts, with a spokesperson revealing to ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

A U.S. Postal Service ceremony Jan. 16 at 1961 N. C St. in Oxnard celebrated the refurbishment of the post office and ...

2025 brought a new level of intensity to customer experience (CX) and consumer behaviour. In 2025 AI went mainstream, but ...

Whether you are a sales manager, analyst or CFO, you will have enquiries which will demand responses from your company. In fast-moving enterprises, these questions come about without warning, often ...

Despite the pushback from some, a spokesperson for Coles told Yahoo News Australia earlier this week that its self-serve checkouts are a popular choice for “more than 75 per cent of customers” due to ...

Istanbul — Dataroid, an AI-powered digital analytics and customer engagement platform, announced that it has completed a US ...

Automotive retailers are being encouraged to enter the AM Awards 2026, with Waylands highlighting the reputational and ...