Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

One of my takeaways from your research is that for most firms, the best arrangement is roughly three days a week in-office ...

According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

Alberta again showed its dominance in the Builder of Choice categories, taking three of four awards. Calgary builders McKee ...

Digital tools, data platforms and customer surveys can only take a company so far. The real differentiator is people. This ...

Consumer sentiment dropped to a three-year low in November, a month into the government shutdown, led by pessimism in both ...

The NPS Score of 36, which is considered "great" on the NPS scale, underscores the company's continued success in building ...

Transit Systems NSW has retained the highest CSIA accreditation for customer service, marking five years of excellence across ...

A Glasgow housing association has outperformed the Scottish housing benchmarks for tenant satisfaction. Ardenglen Housing ...

Close the gap between brand vision and customer perception by using data, consistent messaging, and empowered teams to build authentic connections that drive loyalty and long-term growth.

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

The survey also revealed that more than a third (45%) of manufacturing leaders admit that a driving factor for introducing ...