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Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Inc., the leading provider of hosted-dialer solutions, today announced upgrades to its custom multi-number dialing strategy suite. Credit and collection call ...

As an automated outbound voice calling system, predictive dialers speed up call center operations by dialing from a list of telephone numbers in a pre-set call ratio without any human interventions.

RESTON, Va.--(BUSINESS WIRE)--Neustar Inc., a global information services and technology company and leader in identity resolution, has launched SmartDial, a decisioning solution that allows outbound ...

The world of sales has changed quite a bit in the past year, but the good news is that it's still moving along despite the pandemic. However, new times require new tools for sales, especially if ...

Boost B2B engagement with contact center and auto dialer solutions Boost B2B engagement with contact center and auto dialer solutions that streamline outreach, improve customer experience, and scale ...