As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

The bills will also prominently display ‘Telangana’ alongside the TSSPDCL name, announced chairman and managing director ...

The 48-year-old man pleaded guilty to two charges after a woman reported being assaulted when she visited his apartment for ...

Crypto wasn't stolen this time, but data was leaked with the potential to lead to thefts later on.

Almost 13,000 recently issued Irish passports are being recalled due to a software error which may make them non-compliant ...

Family-owned auto repair shop in Orange, CA provides complimentary diagnostics and estimates alongside comprehensive ...

Digital Insurance contacted insurance professionals to comment on new and emerging risks to consider for 2026. U.K. insurance ...

Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

Oscar Health, Inc. shows 37% YoY revenue growth, AI cost controls and 2026 rate hikes. Click for this updated look at OSCR ...

NETS said it will never request personal or financial information via e-mail. Read more at straitstimes.com. Read more at ...

There is hope on the horizon, Politico reported on Wednesday afternoon. Senators from both parties are negotiating a deal to ...