What is a CMS and how modern platforms are different
Oct 8, 2024 · The Gist. What is a Content Management System? Return to the roots, so that you don't wander off in pursuit of shiny digital objects. Modern CMS features. Top features include sophisticated, user ...
What Is a Call Center? How the Industry Works - CMSWire.com
May 9, 2024 · The Gist. Customer service hub. The call center is often used as a hub for phone-based customer service, but it can also aid in account management, market research, outbound marketing and more.
Generative AI Timeline: 9 Decades of Notable Milestones
Jun 28, 2023 · The Gist. Back to the '40s? Generative AI has a long history with notable milestones from the 1940s to present, with significant contributions from researchers like Claude Shannon, Alan Turing and ...
Top 10 Social Media Trends Dominating 2025 - CMSWire.com
Oct 17, 2024 · The Gist. AI dominance. AI-driven content creation becomes essential for crafting what users want to see. Influencer shift. Niche influencers become crucial, driving deep engagement with ...
Martech Strategies CMOs Must Adopt for Success
Dec 20, 2024 · The Gist. Strategic tech selection is key. CMOs must prioritize tools that drive innovation, efficiency, and measurable outcomes. Future-proof MarTech stacks matter.
How Consumer Behavior Trends Are Shaping 2025 Expectations
Dec 9, 2024 · The Gist. Transparency drives loyalty. Consumers expect transparency in pricing, data usage and sustainability. Trust is a key driver of loyalty across industries.
Customer Contact Week Orlando 2025 - cmswire.com
14 hours ago · Customer Contact Week (CCW) 2025 will take place from January 27-29, 2025, at the JW Marriott Bonnet Creek in Orlando, Fla. This event offers customer contact and CX professionals the opportunity ...
Twitter Discontinues Periscope, But Live Streaming Lives On
Sep 17, 2021 · Down Periscope: Livestreaming App Shut by Twitter . In December 2020, Twitter announced plans to shut down its video streaming-focused Periscope app. Periscope was pulled from app stores, and the ...
Top Marketing Campaigns This Year - cmswire.com
Nov 25, 2024 · The Gist. Data-driven insights redefine ROI. Grammarly’s campaigns exemplify how data-centric marketing drives productivity and efficiency. AI and immersive experiences dominate. Brands like ...
Why Finance and Marketing Must Align for Long-Term Success
Nov 18, 2024 · View all. Related Article: 3 Lessons My CFO Boss Taught Me About Marketing Sustainable Growth with Finance and Marketing Collaboration. The relationship between finance and marketing may seem like ...