Ikea rolled out a new AI bot to field thousands of customer service questions every day, but what became of the 8,500 employees who once handled those roles? Instead of cutting jobs, the home furnishing giant chose to retrain and redeploy its workforce. Fortune Leadership Editor Claire Zillman traveled to Malmö, Sweden, to take a closer look at Ikea’s upskilling strategy. Click the link in bio to read the full story in Fortune magazine. #Ikea #retail #AI #business #tech

Finally built the new IKEA PAX wardrobe, and I was genuinely surprised by how easy it was! 🤯🛠️ It took me around 20 minutes from start to finish, and the new design makes assembly so much simpler. If you’ve been putting it off, this is your sign to give it a go! 🙌✨ #IKEAPAX #ikeahack #FlatPack #HomeDIY #WardrobeBuild