When you enter the sales side of the industry, customer discussions are of the utmost importance. Truly good salespeople start conversations that get to the heart of what clients value and really want (even if it means not doing business with them). Nathan has returned to the podcast to discuss residential and commercial HVAC sales, including the differences between them and skills to excel at each. Listen to the full episode on our website at https://buff.ly/4v1KeHS. | HVAC School
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Sometimes it's best not to talk. We don't want to encourage downgrades, but we don't want to tell customers they're wrong. We just want to avoid lose-lose situations. | HVAC School
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